FAQ Question and Answer
Q1: Who are we?
A: Hengda Decorative Arts is a leading decorative painting factory in Hangzhou, China. Our products are mainly exported to large importers and retailers in the US and EU markets, including canvas paintings, hand-painted oil paintings, LED paintings, stage frames, frame paintings, paper paintings, printed materials, and other decorative accessories. We have over 19 years of experience in the field of wall/table art and have developed into a highly reliable partner for our clients.

Q2: What is the minimum order quantity?
A: Our usual minimum order quantity is 1 piece. The price will be adjusted according to different quantities and conditions. You can contact our business personnel specifically.

Q3: Can you provide me with samples to check the quality?
A: Yes, we can provide free samples, but the shipping cost will be paid by you.

Q4: How do we ensure quality?
A: There are always pre production samples before mass production; After production is completed, we will inspect the products and conduct a final inspection before shipment.

Q5: How long does it take to quote for customized products?
A: We will contact you within 24 hours after receiving your inquiry request. If your quotation is urgent, you can also call us at+86 15267066217 kyle.lang@hdprintingart.com ）.

Q6: What is the delivery time for mass production?
A: To be honest, it depends on the number of orders and your location, which can be done by phone or email（ kyle.lang@hdprintingart.com ）Consult us.

Q7: Do you have any other products?
A: Our company mainly researches and produces canvas paintings, hand-painted oil paintings, LED paintings, table frames, frame paintings, paper paintings, printed materials, and other decorative accessories.

Q8: Where is your factory located? How can I visit?
A: Our factory is located in Hangzhou, Zhejiang Province, China. If you are planning to come here, please let me know where you are so that I can tell you how to get here. For example, if you are coming from Shanghai, you can choose to take the express train, which takes about 40 minutes. If you come here from Guangzhou, you can choose to take a plane, which takes about 3 hours.

Q9: What is your after-sales service?
A: We have various quality control standards to ensure product quality. If they have any quality issues, please notify us promptly and our quality management team will actively resolve them.

Q10: Can I change the product to my favorite color?
A: General products can change color or provide reference color samples.